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Flexible period for exchange and return: You can exchange products within seven days And recover it during five days From the date of receipt of the application.

Ease of procedures: Exchange and return service is available in all branches. Jack & Jones Across the Kingdom.

Clarity of costs: Return shipping fee is 22 Saudi RiyalsIn the event that the order is returned in full, the delivery and return fees will be deducted, even in cases where shipping was free.

Clear terms of return: The product must be in its original condition, unused, with all accessories, invoice, and free of any odors or damage.

Customer Support: For any inquiries or complaints, please contact us via email: jackandjonesriyadh@gmail.com.

Washing: Washed when 40°C To maintain the vibrancy of the colors.

Chemicals: Bleach is prohibited to protect the fabric.

Professional cleaning: Professional wet cleaning is preferred to maintain the quality of the fabric.

Drying: It is recommended to avoid machine drying to avoid shrinkage.

Ironing: Iron at medium temperature for a neat and tidy look.

Dry cleaning: Not allowed to ensure fabric durability.